Start with an answer, then open a request if needed.

otherHow do I choose the right TARIEXA system?Start with your business activity and the process you need to control. Each system page explains its audience, modules and plans. If two options look close, send a pre-sales inquiry and select the relevant system.Read answer ↗ accessWhat happens after I complete payment?After confirmed payment, TARIEXA creates the order, invoice, customer account and subscription, then starts system provisioning. Your access appears inside My TARIEXA.Read answer ↗ accessWhat is My TARIEXA?My TARIEXA is the customer area for systems, launch links, invoices, subscriptions, renewals, upgrades and support tickets.Read answer ↗ technicalHow does a support ticket work?A ticket receives a reference number, category, priority, status and assigned employee. Replies and internal notes remain attached to one traceable conversation.Read answer ↗ otherHow does a sales lead work?A pre-sales question becomes a lead with the customer, company, selected system, source and inquiry. The team moves it through contact, qualification, proposal and result stages.Read answer ↗ custom_systemWhen should I request custom software?Use Custom Software when the ready systems do not match a core workflow, required modules or approved integrations. No subscription or direct payment starts before scope review.Read answer ↗ billingWhat should I do if payment does not complete?Use Billing & Payment Help if the payment failed, the return page did not confirm the order or you cannot access the retry link.Read answer ↗ billingWhere can I find invoices and VAT details?Confirmed invoices are available inside My TARIEXA. The invoice uses the customer and tax information recorded for the order.Read answer ↗ domainCan I connect my own domain?Yes. A TARIEXA subdomain can remain available while an approved custom domain is connected and verified.Read answer ↗ accessHow do I reset my customer password?Use Forgot Password from the My TARIEXA login page with the registered purchase email.Read answer ↗ otherAre restaurants and cafés one system?Yes. They share the same operational core: orders, POS, inventory, purchases, suppliers, expenses and reports. Activity settings adapt the experience for a restaurant, café or both.Read answer ↗ otherWhat information should I include before opening a request?Include the affected system, clear issue or question, expected result, error text, relevant order or invoice number and safe screenshots when useful.Read answer ↗